01
You’re on the job.
Your hands are full. CatchWork answers, gets the details, and tells you what needs attention.
THE CALL YOU MISS IS THE JOB THEY BOOK SOMEWHERE ELSE.
$126K
in estimated annual opportunity may be at risk from unanswered calls.
Don’t let good work
go to voicemail.
CatchWork answers when you can’t. We help callers, capture the details, and get the opportunity back to your team—without interrupting the work in front of you.
- Built for service businesses
- Start with overflow or after-hours
- Set up by a real person
CallRail estimates that 28% of inbound calls go unanswered and projects $126,360 in annual missed opportunity for an average business. Estimates are not guaranteed revenue. View source.
CALL ANSWERED
0:42
New customer
Water heater issue
“Thanks for calling Harbor Plumbing. What can we help with today?”
“Our water heater is leaking. Can someone come out tomorrow?”
“I can help with that. First, is the leak active right now?”
LEAD CAPTURED
Estimate requested
After-hours? Caught.
Crew tied up? Caught.
GOOD LEADS DON’T LOVE VOICEMAIL.
You worked hard to make the phone ring.
CatchWork helps catch the calls you can’t get to—whether you’re on a ladder, under a sink, helping another customer, or finally off the clock.
02
It’s after hours.
The phone still gets picked up, common questions get answered, and tomorrow’s work keeps moving.
03
Everyone’s tied up.
Two calls at once? No problem. CatchWork handles the overflow while your crew finishes the job.
A SOLID BACKUP. NOT ANOTHER SYSTEM TO BABYSIT.
Helpful on the phone. Simple behind the scenes.
Every setup is tailored to your business, your services, and your rules. Start with missed calls or after-hours, hear it for yourself, and add more when you’re ready.
Show me my demoYep, it’s AI-powered. Nope, you don’t need to become an AI expert.
Answers 24/7
Give callers a helpful response when your team is busy, closed, or out in the field.
Qualifies the call
Collects names, contact details, service needs, urgency, and the information you care about.
Schedules next steps
Can book approved appointment types where supported, or capture the best time for your team to follow up.
Sends a clean summary
You get the important part of the conversation without stopping the job to answer the phone.
Follows your rules
You decide what it can answer, what it should never promise, and when a human needs to step in.
Routes the right calls
Urgent, sensitive, or high-value calls can follow the handoff path you approve.
FROM “WHAT IS THIS?” TO “THAT WAS EASY.”
Up and answering in four simple steps.
-
1
Show us the business.
Share your website (if you have one) and tell us how you handle calls today.
-
2
We build your demo.
We draft the services, hours, FAQs, tone, and call rules for you to review.
-
3
You try to stump it.
Call it like a customer. We fix what feels off before it touches a real lead.
-
4
Turn it on your way.
Start with after-hours, overflow, or a dedicated line. Review and improve as you go.
DO THE MISSED-CALL MATH.
A few lost calls can add up fast.
Use your own numbers below. This calculator shows the annual opportunity at risk—and what could stay in play if even a portion of those calls gets recovered.
At 50% recovery, that’s
$27,300
in potential annual revenue kept.
Illustrative estimate only. Actual results depend on call quality, availability, close rate, average ticket, and your approved call flow.
That’s roughly
$2,275/month
kept in play.
YOUR BUSINESS. YOUR RULES.
No rip-and-replace. No black box.
CatchWork fits around the way you already work. Keep your number, your people, and your process wherever your phone setup allows.
Start as backup
Use it only when calls go unanswered, after hours, or during your busiest windows.
Approve the answers
Review the services, FAQs, boundaries, and handoff rules before launch.
Keep a human exit
Decide which calls get transferred, which get summarized, and which wait for your team.
Improve over time
Review real conversations, tighten the setup, and expand only when it proves useful.
WHAT A GOOD PILOT SHOULD PROVE
Not “Is the tech cool?”
“Did it help the business?”
01
More calls answered
Measure the calls that would have gone to voicemail.
02
More useful leads captured
Track qualified opportunities, not just raw call volume.
03
Less interruption
See how much time your crew or office gets back.
04
Revenue worth keeping
Compare booked work and average ticket against the monthly cost.
FAIR QUESTIONS.
What business owners usually ask first.
You don’t need to become a phone-system expert. That’s the point.
Is this supposed to replace my office staff?
No. The easiest place to start is as a backup for after-hours, overflow, lunch breaks, and the moments when everyone is already helping someone.
What happens when it doesn’t know an answer?
We give it clear boundaries. It can take a message, collect the details, or follow an approved transfer path instead of guessing.
Do I have to change my phone number?
Not necessarily. Depending on your current setup, CatchWork can begin with a dedicated number or receive calls through an approved forwarding and routing plan.
Will it sound stiff and robotic?
We tailor the voice and wording to your business, and you test the demo before launch. It uses AI, but we build in clear limits and human handoffs so it knows when not to guess.
How do I know it’s worth the monthly cost?
We agree on what to measure before the pilot: calls answered, qualified opportunities captured, appointments requested, time saved, and work booked.
HEAR IT BEFORE YOU BUY IT.
Let’s build a receptionist you’d actually trust with a customer.
Tell us about your business. We’ll put together a private sample using your public business info and the details you approve—then you can call it and try to stump it.
No generic sales deck.
You’ll hear your own business answering.
You’ll hear your own business answering.